I look forward to working with our global teams to enhance buyer experiences and provide more capabilities that will help small businesses sustain and grow. (402)935-5111 Doug Maxum Unknown PayPal Europe S.a.r.l. More information about factors that could affect the company's results is included under the captions "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations" in the company's most recent Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q, copies of which may be obtained by visiting the company's Investor Relations website at Jamie returns to eBay after previously holding various leadership positions at the company, where he oversaw areas including global search, buyer experience and tailored shopping experience divisions. (402)935-5119 Call Center Inbound Call Center (402)935-2113 Kelly Unknown BBB Business Profiles generally cover a three-year reporting period. He was previously a partner of Clayton, Dubilier & Rice from 2009 to 2020. We have all been impressed by his strong track record of innovation, execution, operational excellence, and developing teams that drive results. (402)935-2000 Call Center Inbound Call Center The company took my money! PO Box 659, Richmond-upon-Thames At Walmart eCommerce, Jamies team focused on operational oversight of eCommerce as Walmart moved to a truly omnichannel organization. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Report Inappropriate Content 09-02-2021 04:52 PM. government_relations@ebay.com (eBay Government Relations Department) I don't buy disney photos on ebay from the bad sellers. so special. eBay currently employs approximately ~10,800 people. He earned a Bachelor of Science in operations research, engineering and management systems from Princeton University and a Master of Business Administration from the Stanford Graduate School of Business. 60532 Frankfurt/Main. (402)935-2101 John Unknown service@paypal.com (Unmonitored) How you contact a seller on eBay depends on whether you've already bought an item from them or not. His 2022 compensation included $333,519 for his personal use of eBay's airplane, and $26,461 for outside security and IT-support providers. (402)935-2020 Mary Jo Unknown (402)935-2073 Kelly Shipley Unknown , Chairman of PayPal, 19 1 York Street, Sydney New South Wales. We need our USA based corporations to bring their money back to the States. The posters here generally don't work for eBay, but there are thousands of different threads and comments, so there's a good chance that someone else has experienced and solved the same issue as you before. Our technology empowers our customers, providing everyone the opportunity to grow and thrive no matter who they are or where they are in the world. They said your problem is solved but still their after month. The Children's Place (402)935-2007 Call Center Inbound Line Call Center (402)935-5152 Jessica Palamino Unknown 4,226,813 reviews on ConsumerAffairs are verified. They are a horrible company.. (402)935-2065 Call Center Inbound Call Center The day it was delivered, the pastor sent me a video of his organist playing it, and I joked with him that it never sounded that good when I played it! Sponsored Link. (402)935-2082 Premier Service Line Call Center Sucks! (402)935-2181 Valerie Dasante Unknown Sam's Club's Before being promoted to COO of Walmart eCommerce, he served as CEO of (402)935-2062 Nick Unknown Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity for all. (402)935-2124 Call Center Inbound Call Center You can find this page by clicking the link to it at the top or bottom of almost any eBay page. Mr. Iannone - Gross . (402)935-2092 Call Center Inbound Call Center has re-prioritized its product roadmap, scaled growth initiatives, significantly improved margins and positioned the Company for enhanced shareholder returns. . (402)935-2364 Mary Viella Unknown (402)935-2205 Kimberly Unknown previously served on the Board of Directors of family, we extend our sincerest gratitude to Scott for a job exceptionally well done.". This press release contains forward-looking statements that are based on the company's current expectations, forecasts and assumptions and involve risks and uncertainties. (402)935-5168 Monitoring Line Internal / IT (402)935-2216 Tracy Unknown If youre a seller, you can also go to ebay.com/sellerhelp to manage issues with returns, items not received, refunds, feedback and defect removal, and any policy notifications weve sent you. . For financial inquiries, please contact our Investor Relations team. paypal.nico@ebay.de For the last three plus weeks I have been locked out of my account forcing me to call the Philippine almost daily. Take that back: The ultimate guide to a product return. You'll be given a list of categories pick whichever one matches your issue. This business is in an industry that may require professional licensing, bonding or registration. ADDITIONAL NOTES: PayPal Australia Pty Limited is a registered Australian Company (ACN 111 195 389) and is subject to Australian law. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Years in Business: 28. Business Started: 1/1/1995. (402)935-5134 Bill Gray Fraud & Security Internal Audit. (402)935-2246 Sally Unknown (402)935-5192 Christian Reese Unknown I will focus on continuing to evolve the Companys strategy while delivering on eBay's commitment to maximize long-term shareholder value., Mr. Tierney added, We are deeply appreciative to Scott Schenkel for his leadership, not only over the past six months as interim CEO, but also during his 13-year tenure at eBay. eBay Inc. (402)935-2392 Cindy Kathork Unknown He also spent nearly eight years at Board. The fact that another US based company has outsourced its work is frustrating. Here's more information about the Elliott Responsiveness Ratings. (402)935-2251 Mike McCormick Resolution Services Resolution Services Supervisor As a founding member of the Reference team, he helped grow Tech Reference (now part of Insider Reviews) from humble beginnings into a juggernaut that attracts over 20 million visits a month. This company is an online marketplace for the sale of goods and services by individuals and businesses. LinkedIns business growth, technology innovation, and scale. (402)935-5189 Brian Unknown "In my previous experience with the Company, I developed a deep appreciation for what makes eBay provides outside companies with your personal information. But why do I have to do this every since day. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. As a matter of policy, BBB does not endorse any product, service or business. Before joining Intellectual Ventures, Ms. Brown served as President and Chief Executive Officer of Honeywell Transportation Systems. (402)935-2229 unknown Unknown eBay CEO Jamie Iannone said his strategy is working and called the second quarter performance strong despite a drop in both sales (GMV) and revenue Some data eBay highlighted in its Q2-2022 press release included the following: - Revenue of $2.4 billion, down 9% on an as-reported basis and down 6% on an FX-Neutral basis. (402)935-2317 Jason Unknown (402)935-5172 Michell Security 1-402-938-2337 (Toll FAX Number Compliance Department) I am not very upset with this site. . eBay 2145 Hamilton Avenue 838 (402)935-2086 Jeff Allen Unknown eBay www.sec.gov The customer service is the worst I have ever had with an online company. PayPal Inc., P.O. I feel that eBay tolerates these scammers. Here's more information about the Elliott Responsiveness Ratings. 8, Walmarts incubation hub. (402)935-2057 Call Center Inbound Call Center (402)935-2019 Call Center Inbound Call Center The Search Committee, comprised of I purchased a damaged item through EBay and eBay asked me to send it back. eBay is committed to making a difference on the issues that matter to our customers and shareholders in the environmental, social and governance (ESG) areas. By: Ina Steiner. (402)935-2063 Taj Education Team Product Education William Antonelli (he/she/they) is a writer, editor, and organizer based in New York City. eBay continued making excuses. Iannone said eBay will be extending seller protections and making changes to its . Rating 2.1 Reviews 430 Write A Review Edit 430 Reviews For Ebay Headquarters & Corporate Office Terrible Customer Service The customer service at eBay is the absolute worst I have ever faced. , the eCommerce unit for the The ad come form the bad ebay sales people. Mr. Green received his B.A. Walnut Creek, California, United States . (402)935-5161 Tim Loban Merchant Fraud & Risk Weekend Supervisor (Sat/Sun/Mon 11AM~Mid) eBay accepted my return but never sent a refund. Mr. Pressler has been an Operating Advisor of Clayton, Dubilier & Rice, LLC, a private equity investment firm, since 2020. Most of products I purchased & paid at eBay website were FAKE & JUNK so I have no choice but to return them & opened quite a few of eBay buyers protection case. Before being promoted to COO of Walmart eCommerce, he served as CEO of SamsClub.com, the eCommerce unit for the $57 billion Sams Club. (402)935-2175 Zack Unknown (402)935-2253 Deb Unknown She most recently served as the Chief Product Officer at Robinhood, a financial services company. They only have overseas representatives who have no real authority or authorization to remedy a problem. escalations@paypal.com Directly message them with your basic account details (name, email, phone number) and they might be able to fix your issues. You can also check out the eBay Community forum, where regular users chat and troubleshoot problems they run into. Anyone who has ever experienced Paypal unfairly freezing their funds, Paypal siding with someone who scammed them and losing money because of it, Paypal seizing funds from their bank account or credit card without permission, or just the simple impenetrable, rude, and useless customer service can surely appreciate this list. 2015 eCorporateOffices.com All rights reserved. eBay Inc. (NASDAQ: EBAY) today announced that the Company's Board of Directors has appointed Jamie Iannone as Chief Executive Officer, effective April 27, 2020. This seller knew they sold me garbage and made unprofessional remarks in my correspondence. If you're running an e-commerce website, you need a customer service team. He is a world-class leader, and we are excited to welcome him back to eBay., I am honored to rejoin eBay as its next Chief Executive Officer, said Mr. Iannone. (402)935-2365 Frank Unknown If you're having problems paying with PayPal, or need help with your PayPal account, contact PayPal Customer Support directly. (402)935-2095 Steve Unknown PayPal Inc., 701 First Avenue, Sunnyvale, CA 94089 BBB Business Profiles may not be reproduced for sales or promotional purposes. (402)935-2149 Mark Rosenthal Unknown There is no one there to take your call, it asks for a 5 digit extension and the hangs up on you. , Can never reach anyone to actually talk to and explain your situation. I guess thats how long it takes to track down every single piece of Paypal contact info. (402)935-2318 John Latke Human Resources Training Department Automatically receive eBay Inc. financial information by email. 1-402-935-2223 (Toll Number PayPal Compliance) If you need help with any problem,please contact us through this form. The best way to contact eBay and the method that the company prefers is online, through their Help & Contact page. Mr. Traquina is the former Chairman, Chief Executive Officer, and Managing Partner of Wellington Management Company LLP, a global investment management firm. Jamie Iannone is the President and Chief Executive Officer of eBay, Inc. An innovative technology leader, Jamie has more than 20 years of experience in digital pure-play and omnichannel platforms for some of the world's premier consumer-facing companies, including eBay from 2001-2009. (402)935-2115 Maggie Mentato Unknown Earlier in her career, Ms. Mahesh served in various roles at eBay, including VP and Head of Global Product Management and Strategy, VP, US Product Marketing and Platform, and VP, Corporate Strategy. (402)935-2048 Joyce Brown Human Resources Training Department (402)935-2238 Tiffany Executive Escalations Manager of Executive Escalations. (402)935-5146 Leslie Executive Escalations (402)935-2173 John Executive Escalations 1-402-935-2331 (Tara Stevens, Senior Agent) (402)935-2041 Michelle Parkins Unknown At eBay, we create pathways to connect millions of sellers and buyers in more than 190 markets around the world. We use intelligent software that helps us maintain the integrity of reviews. in Economics from Stella Maris College, an MFA in Film from New York University Tisch School of the Arts, and an MBA from Harvard Business School. Mr. Schenkel (402)935-2107 Call Center Inbound Call Center (402)935-2126 Michelle Unknown Mr. Iannone's Jamie Iannone sthompson@paypal.com (Scott Thompson, PayPal President) 020/8605 3001 (UK FAX UK Calling Rates Apply), (02) 8223 9500 (Australian Toll Rates Apply) For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Thanks for visiting Consumerist.com. (402)935-2396 Tamara Spurlock Card Services I lost my respect & trust to eBay. (402)935-5140 Alahandre Elise(?) Remove the Universal Studios Orlando Name Tag: Terry In that role, Mr. Iannone grew both the SamsClub.com business and Sams Clubs membership base, which ended FY20 with record-high eCommerce growth and Plus renewal counts. Whats the Booking.com refund process? As of October 2017, Consumerist is no longer producing new content, but feel free to browse through our archives. Submit a complaint and get your issue resolved. (Nasdaq: eBay I believe the Company has tremendous opportunities to capitalize on this foundation, innovate for the future and grow its ecosystem. I purchased an item via Ebay which I never received. (402)935-5185 Rich Unknown The latest complaint Account - permanent suspension was resolved on Jan 09, 2022. eBay has an average consumer rating of 2 stars from 838 reviews. 1-408-376-7514 (Toll Fax Number) PayPal, San Jose, General Fax # (402)935-2276 Heather Johnson Unknown In recognition of his 25-year contribution to eBay, the board awarded Mr. Omidyar the honorary title of Director Emeritus. His teams also released industry-leading technologies including Scan & Go, Ask Sam's, Sam's Club Now and Club Pickup. eBay 8, Walmart's incubation hub. (402)935-2284 cindy ACH / Check Services Processing / Bank Only Mr. Swan is an Operating Partner at Andreessen Horowitz, a venture capital firm. eBay reviews first appeared on Complaints Board on Nov 2, 2006. intl@paypal.com The best way to contact eBay's customer service team is through their online help center. as its next Chief Executive Officer," said Undue reliance should not be placed on the forward-looking statements in this press release, which are based on information available to the company on the date hereof. The hold times to get someone that knows what they are talking about are ridiculous.an average of 30 minutes, then they have to transfer you and you keep hearing "Your call is very important to us" and I want to scream NO ITS NOT. 1-888-221-1161 (Toll Free Number) You can get in touch with us in the following ways: If you need help with a recent order, sign in if you haven't already and select the item above to get started. Epinions.com (402)935-2298 Chris Unknown (402)935-5145 Melanie Executive Escalations Schedule: M-F 4PM~Mid. Mr. Iannone This is not their number! Mr. Iannone has over 20 years of experience leading digital pure-play and omnichannel platforms for some of the worlds premier consumer-facing companies. 1-402-935-2212 (Toll Number ACH Processing & Check Services) (402)935-2112 Gloria Finance From 2006 to 2015, he served as Senior Vice President, Finance, and Chief Financial Officer at eBay. (402)935-5163 Rick Martin Executive Escalations Jamie Iannone Net Worth - eBay CEO Salary As of 2023, Jamie Iannone's net worth is in the range of 45-55 million USD. (402)935-5184 Gene (or Steve) Internal / IT Technical Support Manager Jones is still listed on eBay's "Our Leaders" page along with other top executives including CEO Jamie Iannone, and to our knowledge, eBay has not publicly announced the news. Our customer service team is available to you on phone and chat. It facilitates consumer-to-consumer and business-to-consumer sales through its website.