It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. My husband advises them not to ask us that anymore as we have answered the question three times already. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Half way through the call I had enough and politely asked for a Supervisor. I was scammed into purchasing 2 timeshares with them because of their lies and pressure. It is ridiculous that this company expects me to go along with paying them monthly when my rights have been violated and they have disrespected me as an owner. BlueGreen Vacations tried to charge us $159.00 for the room (once we got to the hotel lobby), when the room was only $143.00 (according to the hotel manager) How does that make sense to charge us more? I let it blow over and inform them We do not wish to proceed with the purchase. International Association of Better Business Bureaus. (Which is the alleged way they save money on taxes for the trips you buy with their memberships) There are similar companies in the TriState area that have the same M.O. Get up to 25% off select hotels on the app, Check prices in Pigeon Forge for tonight, May 2 - May 3, Check prices in Pigeon Forge for tomorrow night, May 3 - May 4, Check prices in Pigeon Forge for this weekend, May 5 - May 7, Check prices in Pigeon Forge for next weekend, May 12 - May 14, A verified traveler stayed at Creekstone Inn, "Only thing is parking is small for hotel. Prior to doing that I booked a reservation for one of my kids and they wouldnt check them in because they werent owners. This was partially paid for by money donated to her through a gofundme, which makes me feel sick that we were lied to and taken advantage of given this situation. We arrived Monday 1/30 in a terrible storm, almost crashed our car coming in, and arrived to a resort with no restaurants, no access to outside resources, and no phones or lines of communication to Big Cedar resort. No one knows why. <> I called customer service and spoke with an Andrew who would not help me on the phone, would not file a complaint, and would not direct me to anyone else to speak to. I have yet to receive that call. After he puts me on hold, he comes back and says that a less amount would be refunded since my husband used the card. Our content is intended to be used for general information purposes only. Be the first one to find this review helpful. It was not until AFTER; they had told us this trip comes with a mandatory sales presentation. more, You seem to have JavaScript disabled. The company features a deeded timeshare program with timeshare locations across the United States and Caribbean. Then they hold on to your money that should be refunded as long as they can to gain interest is my guess. endobj They never disclosed many things that should be legally disclosed to the buyer in this process. Biggest waste of time and money I have thrown a way in a while! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Well start sending you the news you need delivered straight to you. one of them is called Sundance Vacations. 3 0 obj This fact does not disparage the company in any way. You dont get to stay in the resort that they are trying to get you to buy a timeshare. The Timeshare tour was a 2:30 PM EST, but we ended up just leaving our room and heading back home at that time. Video: https://www.youtube.com/watch?v=qVc7ImQNeS4. The gift cards are mysteriously gone! :) Then they offer you free gifts for attending regardless whether you buy in or not. SPOILER!!!! She gave us the key, told us don't worry about it and work it out with them later. The sales manager agreed that Bluegreen Vacations should have covered the hotel taxes and parking. Alternatively, you may use, https://www.youtube.com/watch?v=qVc7ImQNeS4. As business owners, we are appalled by Bluegreen Resorts activities, we truly wish we had seen what they were doing to us much earlier on. Type in the email address you registered with. All Rights Reserved. We have been fulfilling travel since 1990, having traveled thousands of satisfied guests. I gave them my three dates of chosen time and when it came down to it they couldnt do any of my time and they gave me during the week. We paid $199 for a 4 night stay at a Choice Hotel. gocrv.com Enter Your 9 Digit Certificate Number or Already Registered, Access Account Using Email Address On File submit To register your certificate, enter your 9 digit certificate number. Helpful (0), Flag This Review Upon buying the blue green vacation package, we were told we would likely be able to get in within one month, which was important since we had no prognosis for how much time she has left. I will be writing a letter to them and to the Better Business Bureau. Start a Review. We checked in and were given our key. A Quiet Retreat Among Rolling Hills After fast-paced, big-city sightseeing in Chicago, families might need a vacation after their vacation. Cheap scam. I already know a refund of my monies for the three certificates will not be reimbursed, but Im writing to prevent others from getting misled. Interested in Go CRV? For any questions, we can be reached Monday - Friday 9:30am -5pm EST at 954-687-0482. Called Gocrv on 10/14 at the customer service number and received an automated voice asking for my certificate number. We were approached while at a Bass Pro Shop (yes, these leeches are EVERYWHERE!) A Balcony where I watched Canadian geese and ducks play in the river. Access the headquarters listing for Customer Service Network Group, LLC. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 27 0 R 35 0 R 36 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> 28 complaints for Go CRV. Bluegreen is a company that specializes in timeshares and adventure vacations, and it was founded in 1966. Global Discovery Vacations is owned by Global Connections Inc., this company is registered in Kansas. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Thank you, you have successfully subscribed to our newsletter! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. DO NOT CONSIDER BLUEGREEN VACATIONS!!!! I would recommend it. 4 0 obj Well, once you sit through the presentation which wasn't too bad, you get your "voucher" to redeem your "free" hotel not free, we ended up paying a $50 deposit, plus an additional $64 for "fees" for a hotel that we could have gotten for $40 per night. ", A verified traveler stayed at Country Cascades Waterpark Resort, "Very clean and friendly resort. Business Incorporated: I am going to continue to complain about this company via online/online/phone until I am reimbursed. We received a mail notification of our stay which had been changed to a 3 night stay. You must register within 60 days of the Issue Date. The race itself will be held at Fallon Park Cyclocross Race, the only permanent cyclocross course in Virginia. Put yourself in the position of the reader and add information that will assist the reader in assessing the business. BOOK THE VACATION BUT BEWARE: (gocrv.com) I'VE EXPERIENCED AND LEARNED THAT if you get a free getaway as a gift for your time in Vegasyou actually pay The Reservation Taxes & State Taxes. He had us fill out a form for corporate to review and someone would contact us within 2-3 days. Since 1966, our purpose has been to inspire people to discover the power of vacation and how it can lead to happier and more fulfilling lives. 2 0 obj Will never agree to anything with this company again or any company that offers gocrv vacations. Check the complaint history, rating and reviews on this company. The pre-Black Friday offer was for seven nights at a Bluegreen Vacations property for $499. SE, Roanoke, VA 24013. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I gave my certificate number six times and the automated voice hung up on me six times. Explore Ownership FEATURED DESTINATIONS & RESORTS Orlando, FL Myrtle Beach, SC Smoky Mountains, TN Fast forward two days. We were pressured into buying after declining offers more than 4x and had 4 Salesmen rotating in and out of the room. Copyright 2020 Business Consumer Alliance All Rights Reserved. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. RUN now and never look back! Vacation Certificate and Voucher Promotion Services. I showed up excited and ready to relax. Resort amenities may feature: large living and dining rooms, fully-equipped kitchens, laundry facilities, pools, hot tubs, saunas, spas and state-of-the-art fitness centers; along with activities such as windsurfing, parasailing, water skiing, and championship golf courses. My husband and I are then asked, repeatedly, if were sure we didnt come back yesterday and get the gift cards. View summaries of the complaint descriptions and responses. Bluegreen is a licensed Florida Seller of Travel, Reg. The offer clearly stated that both me and my spouse would have to attend a two-hour sales presentation in order to get that rate. SE, Roanoke, VA 24013. If you get one of these "free gift" presentations in the mail throw it in the trash. Thank you all for being amazing. You are requesting to flag the content of an item as inappropriate. During the presentation, I had felt confident in what I was buying because I had misguided trust in the salespeople, but I was wrong. It looked like a resort I would want to stay at. We take pride in our business and efforts in satisfying our customer's travel needs. I then went online to book our vacation and was told that we had to have a major credit card AND and credit score of 600 or above to be able to attend our trip. Also, within a few miles to Dollywood and the Island. Leave again and call corporate to inform them of what has taken place. I was then told that I could have someone else put their name on the time share and come along with myself and my husband on our vacation that had the credit card and the credit score. get quotes and more. For what, lies? Corporate agrees the account says two gift cards and tries to contact that manager but shes gone. We will get a call back while they look into the matter. They said we had no way to check availability until we purchased the package. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Company resolves 93% of complaints brought to its attention from Business Consumer Alliance. So not only do I now have a mortgage inquiry because of them, now I also have a credit card inquiry! The room had one queen sized bed and the A/C didn't work. After putting my deposit down via their website I was instructed to call a reservation specialist to book my trip. Most hotels are fully refundable. What a joke! BBB Business Profiles generally cover a three-year reporting period. Customer Service Network Group has closed this file. We will not accept and will immediately remove any review, favorable or not, that we believe is not an assessment of the writers actual experience with the business. ", A verified traveler from FRANKLIN stayed at Clarion Inn Near Island Drive, A verified traveler stayed at Travelodge by Wyndham Pigeon Forge Dollywood Lane, "Super clean, well furnished. I have confirmation numberA1910000304530001 from them for my vacation. Our complaint history for this company shows the company gave proper consideration to some complaints presented to them. Go back to the next to discuss the matter. Scam on steroids. Then on top of that you pay them with a card and they send you a paper check (antiqued). This company's business is a vacation certificate and voucher promotion service. UmI DID NOT!! endobj % Was this Review? We value your privacy. A link has directed you to this review. There are NO other fees. Later that night there was a tornado on the ground right by us that killed 5 people. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 0 complaints closed in last 12 months. The gift are not free. Bluegreen made promises of going on Disney Cruises and going to theme parks using the points we purchased from them. They did not even disclose the things that they were legally supposed to, like the legal cooling off period or the trust in lending statements. It's very disappointing and unethical to deal with companies that claim to offer products but never actually does. Spent $240 on a deposit, have been on the phone for 5 hours, no one ever picks up, cannot schedule trip, Was this Review? Overall, Bluegreen has shown us their fraudulent ways and at the end of the day, I will warn anyone and everyone of their lies.
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